Return Policy for Digital Downloads:
Due to the nature of digital downloads, all sales are final, and we are unable to provide refunds or exchanges for digital products. We highly recommend reviewing all product descriptions, previews, and system requirements before making a purchase.
In the event that you encounter any technical issues or problems with the download process, please contact our customer support within 7 days of your purchase. Our team will make every effort to assist you and resolve any issues you may be facing.
We appreciate your understanding regarding the non-refundable nature of digital downloads and will strive to ensure your satisfaction with the product and the downloading process.
Return Policy for Clothing:
We understand that sometimes you may need to return or exchange an item of clothing. Our policy allows for returns and exchanges within 30 days of the purchase date.
To initiate a return or exchange, please email us with your order number and a brief explanation of why you would like to return or exchange your item of clothing. We will provide you with a return address and any additional information you may need.
Please note that the item must be in its original condition, with tags attached and in its original packaging. We reserve the right to deny a return or exchange if the item has been worn, washed, or damaged.
If you are returning an item for a refund, we will process that refund once we receive the item. If you are exchanging an item, we will ship the new item to you once we receive the original item. We may ask you to pay for shipping costs associated with the exchange.